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QTS itself is somewhat buggy and unresponsive.
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Synology community is far more active, at least at reddit level. You also have the QNAP forum, but again, in my experience, no one has been able to help me neither here, nor on QNAP forum (my last two troubleshooting post didn't get even a single answer). Just take a look at the number of redditors subscribed to this community and to synology's. That means that there are less people that can help you. Seriously, QNAP, why the fuck you create a syslog app, and then you don't allow access to it to your notification app? Are you really retarded? For example, even if your QNAP log login attempts, you cannot be notified when there is a failed one (security 101). You can make your QNAP notify you when SYSTEM notifications happen, but you cannot choose what a "system notification" is. Notification center is buggy and badly implemented. Being forced to keep admin activated is a HUGE security risk. That forces me to keep the admin account activated, because lots of commands require sudo. The have no root rights, and cannot use sudo command. QNAP administrators user are not administrators. Their official answer is "fire-walling should not be made from your NAS, but your router", which is means you have to buy a router capable of this if you want this feature. QNAP can't (because subscribing to those IP list cost money). That means that you can make your NAS block any connection coming from china and Russia, which are where like 95% of attacks come from. If I were to know this before, I'd bought another brand. This specific fact, alone, by itself, it's the main reason I don't want to get another QNAP in my life. That forces you to stay in QNAP ecosystem forever. Your data is lost unless you buy another QNAP (pretty convenient for them). Imagine that your QNAP dies, and you have a 4 drives RAID 5. You do can recover your Synology array from any linux computer. You HAVE to buy another QNAP to rescue your data.
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You cannot recover a RAID array from QNAP in another computer. I'm going to be a little downvoted, but I own a synology DS 218J and a QNAP TS-673, and I'd never but a QNAP again. I'm about to buy a QNAP or an Asustor appliance, and I'm a fan of FreeNAS (and ZFS). Hope to read opinions from more advanced users about it!Į) Asustor offers the BTRFS filesystem and some cool features for a cool price BTRFS is not offered on QNAP units, ECC ram only on expensive ones (Synology started supporting ECC in some atom cheaper/low_powered units like the DS1618+ which has a pretty shitty CPU) Hope QNAP is good too, let's hear from others!Ĭ) BTRFS and ECC ram are able alone to address the bitrot problem. Bad attitude company be aware! (perhaps support tickets work better with them? never opened one, I love communities!)ī) if shit happens who is quicker to provide a replacement under warranty? not sure about qnap, heard good about Synology. Thanks god the community reacted and created their own independent forum (well done and lucky Synology that could save efforts). They killed a forum they provided by transforming it into a mangled piece of crap (still unlinked). A) Synology doesn't link to any community forum from their website.